{"id":4837,"date":"2025-08-09T18:53:44","date_gmt":"2025-08-09T16:53:44","guid":{"rendered":"https:\/\/wearevoilart.com\/preguntas-frecuentes\/"},"modified":"2025-09-12T15:01:52","modified_gmt":"2025-09-12T13:01:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/wearevoilart.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-getwid-section background-transparency\"><div class=\"wp-block-getwid-section__wrapper\"><div class=\"wp-block-getwid-section__inner-wrapper\"><div class=\"wp-block-getwid-section__background-holder\"><div class=\"wp-block-getwid-section__background has-background has-color-2-background-color\"><\/div><div class=\"wp-block-getwid-section__foreground\"><\/div><\/div><div class=\"wp-block-getwid-section__content\"><div class=\"wp-block-getwid-section__inner-content\">\n<h4 class=\"wp-block-heading\">Index<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\"><a href=\"#tours\" title=\"Sobre los tours\">About the Tours<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#customization\" title=\"\">Tour Personalization<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#pricing\" title=\"\">Bookings &amp; Pricing<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#dates\" title=\"\">Dates &amp; Times<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#museum\" title=\"\">Museums<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#cities\" title=\"\">Cities<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><a href=\"#contact\" title=\"\">Contact &amp; Support<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-advanced-spacer\" style=\"height:10px\" aria-hidden=\"true\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tours\">About the Tours<\/h2>\n\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">What\u2019s included in the tour?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Our tours include: expert-led explanations by passionate, rigorous, and empathetic specialists; logistical support by our assistant guides; museum tickets; and transportation where required.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">How long is each tour?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Each tour is designed by our experts to ensure the best and most enjoyable experience. For museum-based tours, guests may continue exploring the collection until the museum closes. The duration is specified in the details of each tour.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">In which language(s) are the tours offered?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Our tours are offered in <strong>Spanish and English<\/strong>. For other languages, please contact us at: <a href=\"mailto:info@wearevoilart.com\" target=\"_blank\" rel=\"noopener\" title=\"\">info@wearevoilart.com<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">How many people are in each group?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>One of Voil\u00e0rt\u2019s core values is the <strong>intimacy of the experience<\/strong>\u2014our groups are small, typically <strong>6 to 10 people<\/strong>.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Can I book a private or personalized tour?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Yes, at Voil\u00e0rt we offer <strong>exclusive, private tours<\/strong> tailored to each client\u2019s needs. For more information, write to: <a href=\"mailto:info@wearevoilart.com\" target=\"_blank\" rel=\"noopener\" title=\"\">info@wearevoilart.com<\/a><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"customization\">Tour Personalization<\/h2>\n\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Can I choose which artworks or sections of the museum to visit?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>After booking, we\u2019ll get in touch with you to learn about your interests and adapt the tour to your expectations.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Do you offer themed tours or those focused on specific interests (e.g., modern art, history, women artists)?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Yes, our experts&#8217; extensive experience allows us to design tours around a wide range of art-related themes.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Can I book a private tour for a special occasion (birthday, corporate event, etc.)?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Absolutely. We organize private tours adapted to your event and group.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Can the pace or content of the tour be adapted for children or seniors?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Yes, we tailor our tours to match the <strong>age and profile of each client<\/strong>. If you\u2019re visiting with children, our assistant guides can care for them during the visit so you can enjoy the experience worry-free: <a href=\"mailto:info@wearevoilart.com\" target=\"_blank\" rel=\"noopener\" title=\"\">info@wearevoilart.com<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Can I combine multiple museums or cultural experiences in a single personalized tour?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Yes. We can also <strong>handle all the logistics<\/strong>, including transportation and tickets, if needed.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"pricing\">Bookings &amp; Pricing<\/h2>\n\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">How do I book a tour?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Booking is simple and can be done directly through each of our experience pages.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Can I pay on site or only online?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Payment is only available <strong>through our website<\/strong>.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Are there discounts for students, seniors, or children?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Each adult who books a tour may bring <strong>one child under 18 free of charge,<\/strong> except in tours that require transportation logistics.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">What if I want to cancel or change my reservation?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Our tours can be canceled with a minimum of 72 hours&#8217; notice. For date changes, please contact us: <a href=\"mailto:info@wearevoilart.com\" target=\"_blank\" rel=\"noopener\" title=\"\">info@wearevoilart.com<\/a><\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"dates\">Dates &amp; Times<\/h2>\n\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Are tours available every day?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Yes, we offer tours <strong>every day<\/strong>. Please check the calendar in each experience listing.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">When should I arrive at the meeting point?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>We will contact you <strong>at least 72 hours before the tour<\/strong> to confirm the meeting point and time, which is usually <strong>15 minutes before the tour begins<\/strong>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">What if I arrive late or miss the tour?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Please contact your assigned assistant guide, whose details will be shared with you before the tour.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"museum\">Museums<\/h2>\n\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Are museum entry fees included in the price?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Yes, <strong>all tour prices include museum entry<\/strong>.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Are museums accessible for people with reduced mobility?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Yes, all museums included in our tours offer <strong>universal accessibility<\/strong>. For any questions, feel free to contact us at:  <a href=\"mailto:info@wearevoilart.com\" target=\"_blank\" rel=\"noopener\" title=\" info@wearevoilart.com\">info@wearevoilart.com<\/a><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Can I stay in the museum after the tour ends?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Yes, you are welcome to stay and enjoy the museum until it closes.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cities\">Cities<\/h2>\n\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Do you offer tours outside of Madrid?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Currently, our activity is focused in Madrid. However, if you\u2019re interested in tours elsewhere, contact us at: <a href=\"mailto:info@wearevoilart.com\" target=\"_blank\" rel=\"noopener\" title=\"\">info@wearevoilart.com<\/a><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Are you planning to expand to other cities soon?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>Yes, we plan to expand to other cities in Spain by <strong>2026<\/strong>.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"contact\">Contact &amp; Support<\/h2>\n\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">How can I get in touch if I have questions before the tour?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>For any questions, feel free to contact us at: <a href=\"mailto:info@wearevoilart.com\" target=\"_blank\" rel=\"noopener\" title=\"\">info@wearevoilart.com<\/a><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><h4 class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">What if I lose my confirmation email?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/h4><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<p>No worries\u2014we have your booking details. Our assistant guide will help you before the tour starts. Send us an email to <a href=\"mailto:info@wearevoilart.com\" target=\"_blank\" rel=\"noopener\" title=\"\">info@wearevoilart.com<\/a> with the email address you used to make the reservation.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>About the Tours Tour Personalization Bookings &amp; Pricing Dates &amp; Times Museums Cities Contact &amp; Support<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":34,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4837","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/wearevoilart.com\/en\/wp-json\/wp\/v2\/pages\/4837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wearevoilart.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wearevoilart.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wearevoilart.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wearevoilart.com\/en\/wp-json\/wp\/v2\/comments?post=4837"}],"version-history":[{"count":3,"href":"https:\/\/wearevoilart.com\/en\/wp-json\/wp\/v2\/pages\/4837\/revisions"}],"predecessor-version":[{"id":5250,"href":"https:\/\/wearevoilart.com\/en\/wp-json\/wp\/v2\/pages\/4837\/revisions\/5250"}],"wp:attachment":[{"href":"https:\/\/wearevoilart.com\/en\/wp-json\/wp\/v2\/media?parent=4837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}