FAQs

About the Tours

Our tours include: expert-led explanations by passionate, rigorous, and empathetic specialists; logistical support by our assistant guides; museum tickets; and transportation where required.

Each tour is designed by our experts to ensure the best and most enjoyable experience. For museum-based tours, guests may continue exploring the collection until the museum closes. The duration is specified in the details of each tour.

Our tours are offered in Spanish and English. For other languages, please contact us at: info@wearevoilart.com

One of Voilàrt’s core values is the intimacy of the experience—our groups are small, typically 6 to 10 people.

Yes, at Voilàrt we offer exclusive, private tours tailored to each client’s needs. For more information, write to: info@wearevoilart.com

Tour Personalization

After booking, we’ll get in touch with you to learn about your interests and adapt the tour to your expectations.

Yes, our experts’ extensive experience allows us to design tours around a wide range of art-related themes.

Absolutely. We organize private tours adapted to your event and group.

Yes, we tailor our tours to match the age and profile of each client. If you’re visiting with children, our assistant guides can care for them during the visit so you can enjoy the experience worry-free: info@wearevoilart.com.

Yes. We can also handle all the logistics, including transportation and tickets, if needed.

Bookings & Pricing

Booking is simple and can be done directly through each of our experience pages.

Payment is only available through our website.

Each adult who books a tour may bring one child under 18 free of charge, except in tours that require transportation logistics.

Our tours can be canceled with a minimum of 72 hours’ notice. For date changes, please contact us: info@wearevoilart.com

Dates & Times

Yes, we offer tours every day. Please check the calendar in each experience listing.

We will contact you at least 72 hours before the tour to confirm the meeting point and time, which is usually 15 minutes before the tour begins.

Please contact your assigned assistant guide, whose details will be shared with you before the tour.

Museums

Yes, all tour prices include museum entry.

Yes, all museums included in our tours offer universal accessibility. For any questions, feel free to contact us at: info@wearevoilart.com

Yes, you are welcome to stay and enjoy the museum until it closes.

Cities

Currently, our activity is focused in Madrid. However, if you’re interested in tours elsewhere, contact us at: info@wearevoilart.com

Yes, we plan to expand to other cities in Spain by 2026.

Contact & Support

No worries—we have your booking details. Our assistant guide will help you before the tour starts. Send us an email to info@wearevoilart.com with the email address you used to make the reservation.

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